Shipment Schedule

Your order will be shipped using the fastest, safest, and most reliable method. We have established a strong professional relationship with some of the best delivery third-party couriers to facilitate ease of delivery. Please be advised that we cannot ship to P.O. Boxes. For consignments exceeding the weight of 25kg or too large to offload, the buyer is advised to facilitate extra labor to assist the courier in unloading. Calista Home uses third-party couriers and has no control over what happens while in transit. Moreover, Calista Home does not take responsibility for any losses and or/damages during transit if the product(s) in question are not insured, as we use standard freight and bulky item couriers. You can track your order progress anytime, as the products we offer have a tracking number provided for each product. The shipping and handling cost can be calculated using the postage calculator provided on our checkout page. However, the lead time arising from the delivery period given is estimated, and Imperial Furniture is not liable for a longer delay in the delivery, as these services are contracted on third-party terms.

When will my order arrive?

To provide you with the greatest selection, orders are dispatched on the next available business day upon completion of your order; however, transit times are based on estimates and cannot be guaranteed.

Delivery Schedule

• Victoria: 2-5 Business Days
• New South Wales/ Australian Capital Territory: 3-7 business days
• South Australia: 3-7 business days
• Queensland: 4-7 business days
• Tasmania: 4-10 business days
• Western Australia: 5-12 business days
• Northern territory: 6-14days

Please note: Business days do not include weekends and public holidays.